FAQs

Dan's Towing & Recovery Ltd

  • What areas do you provide towing service in?

    Our towing services cover Springfield, Urbana, Ohio, and the neighboring areas.
  • How long will it take for a tow truck to arrive?

    Our typical response time ranges from 30 to 60 minutes, subject to factors such as traffic conditions, weather, and the distance to your location.
  • What types of vehicles can you tow?

    We are equipped to tow a variety of vehicles including cars, SUVs, pickup trucks, motorcycles, vans, light-duty commercial vehicles, and even semi-trucks. We also offer medium and heavy-duty towing services.
  • Do you offer 24/7 towing?

    Yes, our towing services are available round the clock, every day of the year, including holidays.
  • How much does towing cost?

    Towing costs are determined by several factors: the distance of the tow, the type of vehicle, the time of day, and the specific towing method required (such as flatbed or wheel-lift). We can provide an accurate quote once we have your location and vehicle details.
  • Do you offer roadside assistance?

    Indeed, we provide various roadside assistance services. These include jump-starting vehicles, changing tires, delivering fuel, assisting with lockouts, and performing winch-outs.
  • Is your towing service insured?

    As a professional towing company, we maintain comprehensive liability and cargo insurance to ensure the protection of your vehicle during transportation.
  • Will towing my vehicle cause damage?

    When performed correctly by our trained professionals, towing is a safe process. For vehicles with low clearance or all-wheel drive, we often recommend using a flatbed tow truck for added security.
  • Can I ride with the tow truck driver?

    In most instances, our tow trucks can accommodate at least one passenger. We recommend confirming this option when you book our service.
  • Do I need to be present for the tow?

    Your presence is required either at the pick-up location or the drop-off point when we provide towing services.